Returns & Exchanges
At Lola Rose, we want you to be completely enamored with your fashion finds. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing